Privacy Policy

Digital Emotion Pty Ltd is committed to the Australian privacy legislation in the way it collects, uses, secures and discloses personal information.

The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This web page describes the Digital Emotion Pty Ltd Policy.


The information we collect

We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

  • Information you provide us when you choose to register with us.
  • Information derived from communications between us and you.

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information or register with us, or when you send us email we will record your e-mail address.


How we use your data

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

  • To establish and maintain your relationship as a customer of Digital Emotion Pty Ltd.
  • To provide the products and services you have requested from Digital Emotion Pty Ltd.
  • To administer and manage those products and services.
  • To answer your enquiry.
  • For direct marketing by email, specials on products or services or for inclusion to newsletters.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications or opt out from communications. If you at any time receive any communication from Digital Emotion Pty Ltd which you would not like to receive, please use the opt-out procedure listed in the marketing piece or contact us directly via email at info@digitalemotion.com.au.


Access to your information

In most cases, you can gain access to the personal information that Digital Emotion Pty Ltd holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.


Security

Digital Emotion Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure manner whereby only employees of Digital Emotion can access contact information.

The Internet is not always a secure method of transmitting information. Accordingly, Digital Emotion Pty Ltd cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information.


Changes to this Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website. We suggest that you visit our website regularly to keep up to date with any changes.


Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us on info@digitalemotion.com.au.